Terms & Conditions
22club Platform

1. Acceptance of Terms

This Terms and Conditions document ("Agreement") is a legally binding contract between you ("Member" or "User") and 22club ("Platform", "we" or "company"). By registering an account, logging in or using any feature of the services provided through the 22club website, you hereby acknowledge that you have read, understood and agree to be bound by all the terms contained herein.

If you do not agree with any part of this agreement, you are required to stop using the 22club platform and close your account if one has already been registered. Continued use of the platform after any amendments to the terms are published will be considered acceptance of those changes.

2. Member Eligibility

To register and use the 22club platform, you must meet the following requirements:

• Be at least 21 years old at the time of registration and throughout the period of platform use.
• Have full legal capacity to enter into a binding agreement.
• Not be on any self-exclusion list or gambling prohibition issued by any relevant authority.
• Register on your own behalf and not on behalf of any third party.
• Not hold more than one active account on the 22club platform at any one time.

3. Account Registration

You are required to provide accurate, complete and current information during the account registration process. The information required includes your full name as per your identity card (MyKad), an active mobile phone number and a valid email address.

22club reserves the right to verify a member's identity at any time. This verification process may require you to submit a copy of your MyKad or other supporting documents. Failure to provide the required documents may result in a temporary restriction or closure of your account.

• Each individual is only permitted to hold one account.
• Sharing an account between different individuals is strictly prohibited.
• You are fully responsible for all activities that occur within your account.
• Any changes to personal information must be reported to our support team promptly.

4. Deposits and Withdrawals

All financial transactions on the 22club platform are subject to the following policies:

• Minimum deposit: RM20 per payment method.
• Minimum withdrawal: RM50 per transaction.
• Withdrawal processing time: Typically between 10 and 45 minutes.

Payment methods accepted by the 22club platform include Touch 'n Go eWallet, DuitNow, online banking (FPX), Boost, ShopeePay and cryptocurrency such as USDT, BTC and ETH.

All withdrawals will be processed to the same payment method used for the deposit, except in certain circumstances that require assessment by our finance team. 22club reserves the right to hold any suspicious withdrawal pending the completion of an investigation for the purpose of protecting member account security.

5. Bonuses and Promotions

All bonuses and promotions offered by 22club are subject to specific terms and eligibility requirements. Members are required to read and understand the specific terms for each bonus offer before claiming any bonus.

The 22club welcome bonus offers a 100% match on the first deposit up to a maximum of RM1,500. The wagering requirement for this bonus is 25 times the bonus amount received. For example:

• Deposit RM100 → Bonus RM100 → Account balance RM200 → Wagering required: RM100 × 25 = RM2,500
• Deposit RM3,200 → Bonus RM1,500 → Account balance RM4,700 → Wagering required: RM1,500 × 25 = RM37,500

22club reserves the right to cancel a bonus or any winnings derived from a bonus if there are signs of abuse or attempted fraud. Each member is only entitled to each bonus once unless otherwise stated in the relevant promotion terms.

6. Game Rules

All games available on the 22club platform are governed by their respective rules which can be accessed in the help section of each game. Members are responsible for understanding the game rules before starting any betting session.

In situations where a technical discrepancy or system failure occurs during an active game session, 22club reserves the right to cancel or void the round in question. Results that have been fully and validly settled will not be reversed for any reason after the round ends.

• Game outcomes are determined by a certified and fair random number generator (RNG) system.
• Any attempt to manipulate the game system is strictly prohibited.
• In the event of a dispute, the decision of 22club is final.

7. Member Conduct

All members are required to behave in a respectful and responsible manner while using the 22club platform. The following are strictly prohibited:

• Use of automated software, bots or any unauthorised external tools to interact with the platform.
• Attempts to exploit technical vulnerabilities or bugs in the game system.
• Money laundering or use of funds obtained through unlawful means.
• Impersonating another individual or using a false identity.
• Making fraudulent claims related to transactions or gaming activity.
• Harassment or disrespectful behaviour towards customer support staff.

Violation of any of the above rules may result in immediate account termination, freezing of the existing balance, and appropriate legal action.

8. Account Termination

Members may request closure of their account at any time by contacting the 22club customer support team. Account closure requests will be processed within a reasonable timeframe, subject to the settlement of any outstanding transactions.

22club reserves the right to suspend or terminate any account without prior notice in the following circumstances:

• Violation of any terms contained in this document.
• Confirmation that the registration information provided is false or inaccurate.
• Actions deemed to compromise the security or integrity of the platform.
• Upon instruction from the relevant authorities or regulatory body.

9. Limitation of Liability

22club is not responsible for any loss or damage arising from the use of this platform, including but not limited to losses resulting from temporary technical failures, internet service disruptions, or processing delays beyond our control.

The 22club platform is provided on an "as is" basis and we make no express or implied warranties that the platform will operate without interruption at all times. However, we continually work to maintain service quality at the highest level we can achieve.

10. Amendment of Terms

22club reserves the right to modify, add, or remove any section of these Terms and Conditions at any time without prior notice. Any changes made will take effect immediately upon publication on the website.

It is the responsibility of each member to review this Terms and Conditions page periodically to ensure they are always aware of the latest applicable terms. The update date will be displayed at the top of this document.

11. Applicable Law

The 22club platform operates under international licensing and complies with all applicable regulatory requirements. These Terms and Conditions are interpreted and governed in accordance with the relevant jurisdiction in which this platform's licence is issued.

Any dispute arising from or in connection with this Agreement that cannot be resolved through amicable negotiation shall be submitted to binding arbitration in accordance with the procedures set out by the relevant regulatory body.

12. Contact Us

If you have any questions, confusion, or concerns regarding these Terms and Conditions, our team is ready to assist you. You may contact us through the following channels:

• Live Chat: Available 24/7 via the chat button on the 22club platform, in Malay and English.
• Email: [email protected]

Our customer support team will endeavour to respond to every enquiry to the best of their ability within a reasonable time.